1. Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms are used in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with another party. “Control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other managing authority.
- Company refers to atmabandhu wellness and may also be referred to as “We,” “Us,” or “Our.”
- Cookies are small files placed on your computer, mobile device, or other device by a website to store information about your browsing activity.
- Country refers to Telangana, India.
- Device means any device that can access the Service, including a computer, mobile phone, or tablet.
- Personal Data or Personal Information means any information relating to an identified or identifiable individual.
- Service refers to our website and related services.
- Service Provider means any individual or organization that processes information on behalf of the Company, including third parties that help us operate, maintain, analyze, or improve the Service.
- Usage Data means information collected automatically through your use of the Service or from the Service infrastructure, such as the duration of a page visit.
- Website refers to atmabandhu wellness, available at the website operated by the Company.
- You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service.
2. Collecting and Using Your Personal Data
Types of Data We Collect
Personal Data
When you use our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you.
This may include:
- Email address
Usage Data
Usage Data is collected automatically when you use our Service.
It may include information such as:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages of our Service that you visit
- Date and time of your visit
- Time spent on pages
- Unique device identifiers
- Other diagnostic information
When you access our Service through a mobile device, we may also collect information such as:
- Type of mobile device
- Unique mobile device identifier
- Mobile device IP address
- Mobile operating system
- Type of mobile internet browser
- Other diagnostic information
We may also collect information automatically sent by your browser whenever you visit our Service.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information.
These technologies may include cookies, web beacons, tags, and scripts. They help us improve, analyze, and maintain our Service.
Types of Cookies We Use
Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These cookies are necessary to provide services available through the Website, enable certain features, authenticate users, and help prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies help us determine whether users have accepted the use of cookies on our Website.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies allow us to remember choices you make, such as login details or language preferences, and provide a more personalized experience.
Cookies may be either Session Cookies or Persistent Cookies. Session Cookies are deleted when you close your browser, while Persistent Cookies remain on your device until they expire or are deleted.
Where required by law, we use non-essential cookies, including analytics, advertising, and remarketing cookies, only with your consent. You may withdraw or change your consent through our cookie preference tool, where available, or through your browser or device settings.
4. How We Use Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring how our Service is used.
- To manage your Account, including managing your registration and providing access to available features.
- To fulfill contracts, including processing purchases of products, items, or services and carrying out other agreements with you.
- To contact you by email, telephone, SMS, or other electronic communications regarding updates, security information, products, services, or other relevant communications.
- To provide news, special offers, and information about products, services, and events that may be similar to those you have previously purchased or requested, unless you have opted out.
- To manage your requests, including responding to and handling inquiries or requests submitted to us.
- For business transfers, including mergers, acquisitions, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets.
- For other business purposes, including analyzing data, identifying usage trends, evaluating promotional campaigns, and improving our Service, products, services, marketing, and user experience.
5. Sharing Your Personal Data
We may share your Personal Data in the following circumstances:
- With Service Providers: To help us operate, monitor, analyze, and improve our Service or communicate with you.
- For business transfers: In connection with negotiations or transactions involving a merger, sale of assets, financing, acquisition, or transfer of all or part of our business.
- With Affiliates: With companies under common ownership or control, provided they are required to respect this Privacy Policy.
- With business partners: To provide certain products, services, or promotions.
- With other users: Where our Service provides public areas, information you voluntarily share in those areas may be visible to other users and potentially distributed publicly.
- With your consent: We may disclose your Personal Data for other purposes when you have provided your consent.
6. Retention of Your Personal Data
We retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain and use your information when necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements and policies
- Protect our legal rights
Where possible, we may use shorter retention periods or reduce the identifiability of information by deleting, aggregating, or anonymizing data.
Retention Periods
Account Information
- User account information may be retained for the duration of your account relationship and for up to 24 months after account closure to address post-termination matters or disputes.
Customer Support Data
- Support tickets and correspondence may be retained for up to 24 months after ticket closure.
- Chat transcripts may be retained for up to 24 months for quality assurance and staff training purposes.
Usage Data
- Website analytics data, including cookies, IP addresses, and device identifiers, may be retained for up to 24 months from collection.
- Server logs, including IP addresses and access times, may be retained for up to 24 months for security monitoring and troubleshooting.
Usage Data may be retained for longer where necessary for security, fraud prevention, or legal compliance.
Additional Retention Circumstances
We may retain Personal Data beyond the periods described above when:
- We are legally required to retain specific information.
- The information is necessary to establish, exercise, or defend legal claims.
- You explicitly request that we retain specific information.
- Information remains in backup systems awaiting scheduled deletion.
You may contact us to request information about how long your Personal Data is retained.
When retention periods expire, we may:
- Delete Personal Data from our active systems.
- Retain encrypted backup copies for a limited period according to our backup procedures.
- Anonymize Personal Data so it can no longer be linked to you. Anonymized information may be retained for research and analytics.
7. Transfer of Your Personal Data
Your information, including Personal Data, may be processed at our operating offices or at other locations where parties involved in processing are located.
This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those applicable in your jurisdiction.
Where required by applicable law, we will take appropriate steps to ensure that international transfers of Personal Data are subject to suitable safeguards.
We will take reasonable measures to ensure that your information is treated securely and in accordance with this Privacy Policy.
8. Your Right to Delete Your Personal Data
You have the right to request deletion of the Personal Data we have collected about you, subject to applicable legal requirements.
Where available, our Service may allow you to delete certain information directly.
You may also update, amend, or delete your information by signing into your Account and accessing your account settings.
Alternatively, you may contact us to request access to, correction of, or deletion of your Personal Data.
Please note that we may be required to retain certain information where we have a legal obligation or other lawful basis to do so.
9. Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. Where required, we will provide notice before your Personal Data becomes subject to a different Privacy Policy.
Law Enforcement
We may disclose your Personal Data when required to do so by law or in response to valid requests from public authorities, such as courts or government agencies.
Other Legal Requirements
We may disclose your Personal Data when we reasonably believe that doing so is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing related to the Service
- Protect the personal safety of users or the public
- Protect against legal liability
10. Security of Your Personal Data
We take the security of your Personal Data seriously and use commercially reasonable measures to protect it.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its absolute security.
11. Children’s Privacy
Our Service is not directed toward individuals under the age of 16.
We do not knowingly collect personally identifiable information from anyone under 16.
If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from a person under 16 without appropriate parental consent where required, we will take reasonable steps to remove that information from our systems.
Where applicable law requires parental consent for processing a minor’s information, we may request such consent before collecting or using that information.
12. Links to Other Websites
Our Service may contain links to websites operated by third parties.
If you click on a third-party link, you will be directed to that third party’s website. We strongly recommend reviewing the Privacy Policy of every website you visit.
We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will publish the updated Privacy Policy on this page and update the “Last Updated” date.
Where appropriate, we may also notify you by email or through a prominent notice on our Service before significant changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Changes to this Privacy Policy become effective when they are posted on this page, unless otherwise stated.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: atmabandhuwellness@gmail.com